Frequently Asked Questions
We have gathered the most common questions we receive from providers about KIDStherapyfinder.com. If you have additional questions, feel free to reach out to us at kidstherapyfinder@gmail.com.
GENERAL
What is KIDStherapyfinder.com?
KIDStherapyfinder.com is a community that promotes positive mental health and wellness for kids and teens. We do this by making it easy for parents to find exceptional online providers, information, resources, and products for their children. We invite mental health counselors, psychologists, psychiatrists, and other pediatric developmental therapists (OT, PT, SLP and ABA) to promote their services, as well as parent coaches, and advocates. We have also put together an amazing team of experts to answer questions from parents around the world about their children’s mental health and wellness.
Who is KIDStherapyfinder.com for?
KIDStherapyfinder.com is for EVERYONE! Parents, caregivers, caseworkers, social workers, and other helping professionals can access KIDStherapyfinder.com for FREE.
How do clients find providers on KIDStherapyfinder.com?
There is no required log in for viewing KIDStherapyfinder.com, so it's open to the public. There are several ways parents and other helpers can connect directly with providers in KIDStherapyfinder.com:
Once you become a member of KIDStherapyfinder.com, we will give you the support you need to set up your custom profile and start connecting with parents, helpers, and other providers.
What are the benefits of joining KIDStherapyfinder.com as a provider or retailer?
KIDStherapyfinder.com is the only mobile-friendly community of its kind that is solely focused on supporting child and teen mental health. We do this by providing an extensive directory of virtual pediatric therapy service providers and retailers…and there is no app to download.
There are some AWESOME features and benefits to joining KIDStherapyfinder.com as a pediatric provider:
Providers have the option to enhance their listing for greater visibility with a paid subscription of just $99/year. These featured providers have enjoy the added benefits of:
My professional ethics prohibits me from asking for client reviews. What can I do about getting Google reviews?
This is a great question. We know that many professions, such as counselors, are not able to solicit reviews from clients. Another effective way to build your online reputation is to ask your colleagues to “endorse” you by submitting reviews in the form of testimonials, just like other platforms (LinkedIn, Psychology Today, etc.).
MEMBERSHIP AND FEES
How much does it cost to create a profile?
We put a lot of thought into our membership fees. Our goal was to make membership affordable based on individual needs and to help therapists start and grow their practice. When you sign up for your membership, you have the option of choosing a free basic listing or a Featured listing. Although the free listing comes with LOTS of options, some providers want to enhance their online visibility and opt for the Featured Listing at just $99/year.
KIDStherapyfnder.com is a small team dedicated to expanding our reach, building our network, and creating resources parents need all while maintaining and enhancing our site so it is an amazing user experience. Your membership helps keeps us running by ensuring KIDStherapyfinder.com remains absolutely FREE for parents looking for trusted providers and programs like you. Your membership fee also assists us with ongoing expenses to keep KIDStherapyfinder.com in front of families who need your services through our aggressive, targeted marketing.
How do I pay for a paid listing or other advertising opportunity? I'm concerned about giving anyone my credit card.
We understand that protecting your financial identity is important. That’s why we have partnered with Stripe, a nationally recognized payment portal, to collect and maintain financial information. In fact you will not be entering any of your financial information on our site when you sign up for your membership. Instead, you are redirected to Stripe’s secure portal to enter your credit, debit or bank information and then once completed you’re automatically returned to our site to complete the sign-up and listing management. If you’re not familiar with Stripe, you can learn more about Stripe’s security measures at stripe.com.
How do I join KidsTherapyFinder.com as a provider, program or retailer?
We’ve made our signup process super simple! To set up your account, click <>
If you need additional support, we have created a video that walks you step-by-step through this process. Click <>
How long do I have to wait before my listing goes live?
To prevent spam, free listings must be pre-approved and are generally authorized within within 1-2 business days.
For paid listings, as soon as you register your account and pay for your listing you will receive an email asking you to verify your listing. Once you verify your account, you have INSTANT access to complete your listing and your profile goes live IMMEDIATELY as you make changes.
What if I want to cancel my membership?
We are sure you'll love all that KidsTherapyFinder.com has to offer, but if at any time you wish to cancel your membership, you are free to do so. There is no contract. Just send us an email at hello@KidsTherapyFinder.com to let us know you would like to cancel your membership at least 72 hours before your next billing cycle. Your listing will remain in effect for the duration of your current billing period, which means that for featured listings, your annual membership, will remain in effect until the last day of the year for which you paid and will not be renewed.
MARKETING
How will prospective clients find my listing with KidsTherapyFinder.com?
Great question! We know that you want to get a good return on your investment. That’s why KidsTherapyFinder.com has been submitted to all major search engines and is optimized (SEO). This helps our website become more discoverable. When potential customers search terms related to the services on our site in their area, they’ll have a better chance of discovering the KidsTherapyFinder.com website to find providers like you. We will soon start showing up in organic Google searches based on key word terms like "Child Play Therapist Therapy Near Me" and "In-Home Occupational Therapy".
We also promote KidsTherapyFinder.com in many ways (see next Q/A).
How do you promote KidsTherapyFinder.com?
Your listing with KidsTherapyFinder.com will enhance your marketing efforts as you widen your reach to your target market. Your KidsTherapyFinder.com listing is a great way to maximize your budgeting dollars. You don’t have to spend your time reaching out to all of these prospects individually, because KidsTherapyFinder.com does it for you! Instead, you can focus on what you do best, caring for kids and families. And, in a time when many marketing events have been cancelled and providers have less opportunities for face-to-face marketing with their target market KidsTherapyFinder.com can bridge the gap.
How do you rank with Google?
We realize ranking in Google is absolutely essential to an online business. That’s why we have invested in hiring an experienced SEO team to get us ranked quickly and to maintain our SEO hold. SEO rules change month to month by Google so we have hired these experts to keep us up to date with the changes and make sure our website and our providers stay highly visible in searches.
In the meantime, as mentioned above, we are doing a lot of grassroots marketing. Our company was founded by a Social Worker/Registered Play Therapist with intimate knowledge of the pediatric mental health field. She has developed strong connections with other professionals in pediatric mental health and wellness across the US who are enthusiastic about our mission.
How many site visitors are you getting per month?
We realize that having new and returning parents and professionals to find providers like you on KidsTherapyFInder.com is essential to our mission and to our paying providers. We are a relatively new company but have a strong Facebook following.
We are doing a lot of grassroots marketing to get the word out about our site, such as partnering with social workers, case managers and pediatricians who are sharing our site with their clients.
And because we are new, as a founding member, you get to take advantage of our very low listing fees. As our ranking skyrockets, the cost to join our site will increase as well. However, if you sign up now, you lock in your low membership profile for life, with no contract.
GETTING TECHNICAL
What if I am not tech savvy?
No problem, you don’t need to be! Adding your profile is NOT complicated. In most cases, you will be able to set up your complete custom profile in less than 20 minutes using information you already have.
KidsTherapyFinder.com is designed to be a self-serve portal. You can use your log-in to update your listing anytime, in real time. In fact, it's preferable to make changes as Google loves updates to your profile.
If you have any issues, email us at hello@kidstherapyfinder.com or use our “Contact Us” tab on our site and we will be happy to walk you through how to set up your listing.
How do I join KidsTherapyFinder.com as a provider, program or retailer?
We’ve made our signup process super simple! To set up your account, click <>
If you need additional support, we have created a video that walks you step-by-step through this process. Click <>
How do I complete my listing?
We are excited you have joined KIDStherapyfinder.com as a provider. We have created this video and listed the instructions to make it easy for you to get the information you need to complete your listing. Click <> for the video and instructions. If you have any additional questions, please feel free to reach out to us at anytime using our contact button.
What if I have multiple locations?
You can definitely sign up for multiple locations in one of our paid plans.
Please contact us if you have additional questions after watching our videos.
If you have one location but serve multiple zip codes, this video will help you make sure your listing covers those areas <>
What if I offer multiple services?
We have many provider clinics who offer multiple services to clients. Paid listings offer you the ability to check all of the different services within our category structure that is compatible with your agency. For example, if you offer occupational therapy, physical therapy and ABA therapy, you may choose all of these as options when you are completing your listing. For free listings, you may select one service.
I have multiple staff in my agency. How do I add them?
If you have multiple staff and would like to highlight each one of them, this video explains how to do so. <>
How do I customize my profile or make changes?
KidsTherapyFinder.com is designed to be a self-service, user-friendly platform. You can make changes in real-time, ANYTIME.
How do I check my messages from potential clients?
Checking your messages is very important. Parents are encouraged to reach out to providers via the internal messaging system to schedule a consultation or ask additional questions.
How do I change my password (or I forgot my password)?
If you forgot your password, you can reset it HERE, using the email address you originally used to create your account. If you’re already logged in and want to change your password, click HERE.
How do I post photos on my listing?
Congratulations! Your Photo Album is now posted for viewing on your profile listing.
How do I post videos on my listing?
Congratulations! Your video is now posted for viewing and searching on our Video Library, conveniently located under “What’s New” in the Main Menu.
How do I post articles on my listing?
Posting an article works to attract more visitors to your profile.
Congratulations! Your article is now posted for viewing and searching on our Article Library, conveniently located under “What’s New” in the Main Menu.
How do I add my logo or profile image?
I'm a therapist and would like to add my products.
Awesome! After you sign up for your paid account, choose "featured products" on your dashboard and enter the relevant information for that product. Save your posting and after it is approved by our administrator, it will go live, usually the same day as it is listed.
I'm a retailer and would like to add my products to "featured products."
Great, the process is easy. After you sign up for your paid account, choose "featured products" on your dashboard and enter the relevant information for that product. Save your posting and after it is approved by our administrator, it will go live, usually the same day as it is listed.
CONTACT US
If you still have questions or need more support we are always happy to help. You can reach us in two ways.
After we connect, if your question requires a phone call we may set up a time to speak by phone or video conference.
Are you a pediatric mental health professional, occupational therapist, physical therapist, speech and language therapist, PT, ABA therapist, psychiatrist or psychologist that provides services to kids and teens with mental health needs? Do you sell therapeutic products? Create your profile so parents can find you. To get started, click HERE.
